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  • Meet the team

    Company Directors

    Jonathan Lightbody

    Managing Director, Human Touch Ambulance

    Also the Managing Director of first4care, Jonathan is delighted to have acquired Human Touch and looks forward to working with the enthusiastic team.

    Jonathan, and his brother Chris built first4care to being one of the UK’s top 3 independent ambulance companies prior to selling it to ERS Medical in 2012.  In 2014 they jumped at the chance to re-acquire the Special Needs part of the business and have already grown it to a fleet of 65 and staff of 98.

    Having gained CQC registration in 2015, their aim was to return to Patient Transport services and the acquisition of Human Touch adds a service of renowned quality which compliments first4care perfectly.


    Richard Wakeford

    PTS Operations Manager


    Richard moved to the area from Sunny Sussex and brings with him a wealth of experience in the logistics and transport field.

    An eye for detail, Richard’s job is to ensure the services run smoothly!

    Training Team

    Operations Team

    Office Team

    Sarah Hughes

    Assistant PTS Manager


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