Ms AW. Jan 2018
“Very pleasant journey made comfortable by Trevor and Terry, thank you.”
Mr John H. Jan 2018
“I would advise people to use this service, thank you! I am very grateful to Ivan and Nick.”
Mrs Francesca B. Luton and Dunstable. Jan 2018
“Vehicle was really clean. At last, an excellent service, they were really polite and treated me with the utmost of respect. Human Touch is the best I have experienced. Thanks to Jane and Debs.”
Frederick B, Bury St Edmunds. Jan 2018
“Both staff were great (Andy and Steve), I would recommend Human Touch. I didn’t feel rushed. Both crew members were great, both made sure I was comfortable and made a nice change to have staff who talk to patients! Thank you.”
Mr BG. Dec 2017
“THank you Andy and Rebecca, excellent service.”
Mr KL. Dec 2017
“Top top service! Thanks to Mal and Andy.”
Mr SH. Nov 2017
“Excellent support given by Terry and Jane, very friendly and helpful. Even went back to the ward for my walker. Thank you.”
Mrs CJ, Watford. Nov 2017
“The care was excellent from beginning to end, they were mindful of all my needs and comfort. Thanks to Andy and Michelle.”
Mrs Reed from Cambs. Jan 2016
“I would like to thank the ambulance service for taking me to hospital with my injury. Also for bringing me home again. Also for the care in hospital for two weeks. Thank you so much”.
Claire from Peterborough. Jan 2016
“The service provided was excellent and I couldn’t have asked for anything better. I would just like to say a big thank you for the help and service provided”.
Mr. Jones from Lincs. Jan 2016
“This was a stressful time for me. I was like a fish out of water, but at all times my mind was put at rest, a very professional service”.
Sharon. Jan 2016
“The two men that came to our house were wonderful, they were very friendly and professional making my partner feel calmer and safe. They did tests in the home to save time at hospital, working together as a team, wonderful service and an absolute credit to themselves and ambassadors to you”.
Rowena. Sept 2015.
“The ambulance staff (Paul and Jane) were wonderful, very caring, understanding and efficient. Please extend my thanks and gratitude to them for being very sensitive to my needs. The ambulance was very clean and tidy. I’ve never been in an ambulance before and it was not altogether (because I was ill) an unpleasant experience. Thank you”.
Geoff. Sept 2015
“Excellent service- ambulance arrived very promptly – crew were very friendly and calming – very efficient in carrying out initial investigations – explained what was to happen – journey to A&E was very smooth and the crew stayed with me until seen by the nursing staff at A&E – sorry I can’t remember their names but I am very grateful”.
Pauline from Lincoln. Aug 2015
“The two crew members were amazing. Very professional. They kept my mum calm and put us both at ease. Later on in the day they were back at the hospital and the same ward and they even came over to make sure my mum was ok. Wonderful me”.
Ms Betteridge. July 2015
“It was my daughter who was transported to Lincoln Hospital and the staff were excellent at their jobs and put us both at ease, reassured us at all times and behaved very professionally. Please pass on my thanks to them and let them know they are very good at looking after children and very caring”.
Mr. Watts from Lincs. June 2015
“I would like to thank the two male ambulance staff, sorry cannot remember their names, who travelled from Grantham to take me to Chesterfield Royal Hospital on Bank Holiday 25th May 2015. I was treated that night for a strangulated hernia”.
Sophie. April 2015
“Two lovely ladies who put me very much at ease. Both a credit to the ambulance service”.
Mr Ratcliffe from Milton Keynes. Feb 2015
“Stuart and Kevin covered my wife’s needs, to admission to hospital, even to the point of preparing her bed. They kept both of us calm. On my wifes behalf I would like to send my heart filled thank to the both of them”.